Delivery of ordered merchandise
In which countries do you ship and what are the shipping costs?
M11 delivers all over the world.
Shipping costs depend on the place of shipment. During the purchase, it is possible to simulate the total cost of the shipment before proceeding with the purchase.
How long does it take for delivery?
If the merchandise is in stock, it will be shipped within 24 hours for Italy, excluding islands and between 2 and 4 working days for international parcels.
If the merchandise is back-ordered or out of stock, M11 reserves the right to delay delivery for up to 15-20 working days from the time of order.
Can I track my package? Is my package insured?
From the time of purchase to delivery, you will always be kept abreast of the status of your order and package.
You will be informed by the courier through an e-mail and text message, from package departure to delivery.
All our packages are 100% insured.